Introducing MRO OpsManager Solution Powered By Corrigo

Contact for NWP Services Corporation:
David Collins

For immediate release:

NWP Services Corporation and Corrigo Incorporated Announces Agreement To Introduce MRO OpsManager Solution Powered By Corrigo for Multifamily Housing Industry

NWP to introduce resident service request and work order automation solution powered by Corrigo at the National Apartment Association’s Annual Education Conference & Expo June 23-25, 2011

Irvine, CA June 10, 2011 – NWP Services Corporation (NWP), a leading provider of smart solutions to lower operating and utility costs to the multifamily housing industry, and Corrigo Incorporated (Corrigo), a leading provider of facilities and service management solutions today announced an agreement to launch resident service request and work order automation solution, MRO OpsManager. Officially being introduced at the National Apartment Association’s Annual Education Conference & Exposition later this month, customers can take advantage of this cutting edge solution to generate long-term reductions in maintenance and repair costs, increase gains in operating income and boost resident service quality.
“The challenges associated with rising Repair and Maintenance costs are significant and ever-present,” commented Michal Radice, president and CEO for NWP. “Our customers require the greatest control of operating costs and need solutions to meet their goals of sustaining growth and improving the financial performance of their multifamily communities. MRO OpsManager is a best of breed solution that delivers on our promise to lower operating costs for customers,” Radice added.

MRO OpsManager Powered By Corrigo is a cloud based solution offering a range of product options designed to connect residents, maintenance technicians and vendors. This allows management and community staff to reduce operational costs, measure technician performance and increase resident satisfaction by providing visibility into and control over the cost and quality of repair and maintenance services performed at their communities.

“Customers and residents win with MRO OpsManager,” said Jim Charles, senior vice president of product management and engineering for NWP. “Smart property management teams know that great resident service generates referrals and increases occupancy; communities using this integrated solution will be able to dramatically increase efficiencies and increase resident satisfaction,” Charles added.

MRO OpsManager’s available product options include:

  • Resident Service Requests – Today’s residents are busy and have high services expectations. Service requests can be submitted online 24/7 or by calling a Resident Service Center where representatives are standing by to take the call.
  • Work Order Automation –Streamline your work order process; automatically and electronically direct work orders to the most skilled technician for the task or to the technician closest to the work using GPS technology, bypassing many of the common detours and delays with the clipboard and paper-based work orders. Work orders are updated in real time on an internet browser or wireless PDA. This provides faster response times, control over the service delivery process and improves productivity while reducing or eliminating paperwork normally done in the field.
  • Vendor Compliance – Direct work to “approved’ vendors through the Work Order Network, minimizing risk and improving compliance. Easily manage your network of approved vendors with scorecards that measure and rank performance. Access a network of vendors already connected to the Work Order Network.
  • Accounts Payable and Invoice Processing – Streamline payables process, improve efficiency and visibility into all payables transactions to achieve maximum control over the A/P workflow process.

An added benefit, MRO OpsManager delivers maintenance reporting and analytics at the portfolio aggregate, regional, district or local level to help customers proactively manage maintenance operations and achieve consistent execution and cost savings.

“We are very pleased about our relationship with NWP, who has a long and proven history of delivering robust solutions to the multifamily housing industry,” commented Rick Michaux, Chairman of Corrigo Incorporated. “Corrigo has a strong presence across many real estate sectors and we expect that many of the best practices from multifamily and other real estate verticals will bring substantial financial and operational benefit to NWP’s MRO OpsManager customers,” Rick Michaux added.

NWP is a sponsor of the NAA and will be at the Annual Education Conference and Exposition on June 23-25, 2011 at the Mandalay Bay Convention Center in Las Vegas. NWP will be demonstrating MRO OpsManager for attendees at Booth #845. To learn more about the National Apartment Association, it’s annual Education Conference and session details, visit

About Corrigo Corrigo provides cloud-based solutions for the facility and field service management industries that deliver operational visibility, measurement, and control. Founded in 1999, Corrigo has grown to become a leader in service management solutions, providing the technology behind more than 10 million service requests per year for over 4,300 companies across 120,000 facilities. Solutions include the Work Order Network, CorrigoNet, and WorkTrack product lines. Corrigo has offices in Tualatin, OR, San Mateo, CA and Atlanta, GA. For more information, visit Press Contact: Neal Bauer Tel: 503-218-4225

About NWP Services Corporation:
Headquartered in Irvine, California, NWP Services Corporation (NWP) provides smart solutions to lower operating and utility costs for the multifamily industry including resident billing, resident payment and utility management. Resident billing helps owners recover utility expenses with options including convergent billing with Resident OneBill. NWP’s Resident ePay service allows residents to pay rent and other charges online or in person with funds transferred to the bank electronically. NWP’s utility management product, UtilitySmart, helps owners and operators optimize utility spend, increasing in Funds from Operations (FFO), Net Operating Income (NOI) and the asset value of multifamily properties. Additional information is available at

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