Redwood City, Calif. - May 23, 2001 - Corrigo, Inc., announces the latest release of its CorrigoNetTM solution, bringing a host of new functionality to better enable property management companies, retail and commercial facilities, and other organizations with extensive installation, maintenance and repair operations to manage their service and maintenance operations. The new CorrigoNet modules include a series of customization tools, improved wireless functionality, advanced reporting capabilities and enhanced work order management components.
"We are listening to our customers to ensure that our solutions always address their most pertinent needs. One of the things they told us was that they want a product flexible enough to accommodate the particular requirements of their organization. They want the ability to purchase only what they need to maximize their return on investment," said Rick Michaux, president of Corrigo. "Our new version of CorrigoNet allows them to do just that. We will continue to develop upgrades, features and offerings that not only meet our customers' needs but also enables them to manage their maintenance processes better than they ever thought possible."
Installation, Setup and Integration
Corrigo's new proprietary integration and system administration tools enable customers to get up-and-running in a matter of weeks so that they can begin realizing benefits from improved operations right away. The system also allows customers to make ongoing adjustments easily, eliminating the need to call in specialized technical assistance.
Enhanced Work Flow Management Capabilities
Corrigo, known for its innovations in workflow management, enhanced its preventive and routine maintenance modules by adding auto-routing functionality so that particular tasks are automatically assigned and transmitted to designated personnel or vendors. Non-maintenance requests, such as after-hours heating calls or package delivery instructions can be incorporated into work orders to ensure timely response and accurate tracking. Enhanced document management functionality enables the attachment of documents to specific work order records so that lease, service agreement and warranty terms are readily available to office and field personnel. In addition, changes have been made to the wireless interface to increase usability for staff, including a simplified interface designed for technicians with minimal technical experience.
Advanced Management Reporting and Control
CorrigoNet's tracking and reporting capabilities have also been expanded. Work order cost and bill-back functionality captures financial information that is relevant to particular orders and to identify which costs, if any, need to be billed back to a resident, tenant or customer. More than twenty new reports have been added to provide management with a broader view of their maintenance operations. Using its proprietary Corrigo KnowledgeBaseTM, CorrigoNet captures valuable information concerning frequently performed tasks, as well as the average time taken by their organization to fulfill these tasks. This enables managers to better plan work schedules and predict required resources. Other new reports provide detailed information concerning asset work history and team productivity.
Achievable Results
Leading property management companies and retailers throughout the United States, including Spieker Properties, AMLI Residential, ConAm Management Corporation, Steiner + Associates, Summerhill Homes, BRE Properties, and Family Dollar, currently use Corrigo's solutions and are already experiencing marked improvements in their operating efficiencies. According to a recent study conducted by KPMG Consulting, maintenance-related administration, communication, and coordination activities performed by CorrigoNet Users saved 38.6 percent in staff time or the equivalent of one full-time staff member. As Corrigo's enhanced functionality and management reporting is implemented, even greater benefits should be experienced.
For Sale or Lease
Corrigo uses the Internet, wireless devices and leading edge technology to coordinate the flow of information between customers, staff, suppliers, contractors and management, driving improvements in customer service, staff productivity, supplier management and asset performance. The CorrigoNet application is offered on a straight sale basis or, for customers requiring additional technical infrastructure or expertise, can be leased along with hosting and maintenance services.
About Corrigo
Corrigo, Inc. provides web- and wireless-based enterprise management and procurement software applications that streamline and improve service delivery efficiencies by coordinating a real-time flow of information between customers, technicians and management. Corrigo calls these applications mobile service management solutions because they enable organizations with extensive field installation, maintenance and repair functions to better manage the delivery of services to their customers. Designed to increase field workforce efficiencies, Corrigo's applications drive improvements in customer satisfaction, staff productivity, asset performance and vendor management, providing data throughout the process to facilitate improvements in operations efficiencies.
Corrigo deploys its solutions using its proprietary CorrigoASCENDTM methodology, which ensures rapid implementation, thorough training of users and complete integration with existing systems. Solutions are available for sale or can be leased over the Web and via wireless devices to minimize customers' up-front investment and optimize their opportunities for growth. All solutions include 24x7 customer support. Corrigo is headquartered in Redwood City, California. For more information, visit Corrigo's Web site at www.corrigo.com.
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Corrigo, CorrigoNet and Corrigo KnowledgeBase are trademarks of Corrigo, Inc. All other company and product names are trademarks of their respective owners.