Wilsonville, OR—June 21, 2006—Corrigo, Inc., the provider of the leading on-demand wireless, web-based maintenance and warranty service management solutions for homebuilders, announced its Spring ’06 release. This upgrade addresses the growing needs of homebuilders that want to improve efficiencies in customer service operations while increasing satisfaction level. Corrigo’s solution streamlines the flow of information and activities regarding warranty service requests among new homeowners, customer service representatives and sub-contractors.
New with this release are at-a-glance, calendar-view dispatch boards, service management dashboards, and graphical reports that give service supervisors and homebuilders better visibility into warranty service requests.
Remote, mobile capability and improved mobile device support enables field supervisors to create and assign work orders and view workloads at the point of service. The new release is compatible with Sprint, Verizon and Cingular wireless services and mobile devices.
“The new features and functions of Corrigo’s Spring ’06 release are based on the top requirements and requests from more than 400 customers, including a significant number of homebuilders,” noted Richard Michaux, president of Corrigo.
“Our homebuilder customers told us that to significantly improve their warranty service management processes; they needed more visibility into the activities of field managers and sub-contractors and their responsiveness to customer needs.”
Highlights of the Spring ’06 release include—
- Calendar view—The ability to schedule and see work orders on a daily, weekly or monthly view
- Mobile Manager—The ability to remotely view, assign and reassign work orders, check work order status and view team workloads via a handheld unit. Helps small operations that do not have a dispatcher.
- Bluetooth peripheral support—The ability to print and scan while in the field
- Security enhancements—New security features, such as role access control, password regulation and SSL-enabled encryption, represent the industry standard for protecting information and helping enable standardization for geographically dispersed businesses.
- Dashboard, graphical reports—Multilayered reports provide summary and detailed information, as well as hyperlinks, charts and graphs. Specific reports can be used for analyzing operations or documenting issues.
- Vendor portal updates—Improve the ability of vendors to search, respond to and coordinate work orders.
The release is available now for immediate deployment in either the CorrigoNet or CorrigoConnect package, and free trials are available from Corrigo’s Web site at http://www.corrigo.com/products/corrigonet/evaluate.aspx.
About Corrigo
Corrigo, Inc. provides on-demand service management solutions for all types of maintenance, installation and repair organizations. Corrigo’s Web-based applications deliver control and insight to service management clients nationwide. These service management tools enhance the delivery of maintenance services, work order and dispatch management, and asset management by delivering an integrated solution that enables a seamless, real-time flow of communication between customers, service personnel, management staff, vendors, suppliers and senior management. Corrigo is headquartered in Wilsonville, Oregon, with offices in San Mateo, California. For more information visit http://www.corrigo.com.
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