Wilsonville, OR—July 10, 2006—Best practices for improving resident satisfaction by improving maintenance management will be discussed at a webinar hosted by Corrigo. Attendees will listen to Doug Miller, SatisFacts Research, and Dennis Smillie, Multifamily Solutions, review how consumer expectations are changing service delivery and the challenges and opportunities that these changes create. They will discuss research findings on the impact of maintenance problems on overall resident satisfaction and why 60% of turnover is controllable.
DATE: Tuesday, July 11, 2006
TIME: 11 a.m. PST (2 p.m EDT, 1 p.m. CST)
WHERE: View webcast
WHAT:
· Webinar to discuss how consumer expectations are impacting the multifamily industry’s current service delivery model
· Online research study on maintenance operations best practices
· Technologies that help enhance Resident Relationship Management™
WHY: Best practices lead to increased resident satisfaction.
WHO: Presenters—Doug Miller, SatisFacts Research, and Dennis Smillie, Multifamily Solutions
About Corrigo
Corrigo, Inc. provides on-demand service management solutions for all types of maintenance, installation and repair organizations. Corrigo’s Web-based applications deliver control and insight to service management clients nationwide. These service management tools enhance the delivery of maintenance services, work order and dispatch management, and asset management by delivering an integrated solution that enables a seamless, real-time flow of communication between customers, service personnel, management staff, vendors, suppliers and senior management. Corrigo is headquartered in Wilsonville, Oregon, with offices in San Mateo, California. For more information visit http://www.corrigo.com.
###