Wilsonville, OR—October 17, 2006— Corrigo, Inc. today announced the 12th generation of its leading on-demand service management software--the industry’s first to provide best-of-breed function for all organizations that participate in equipment and building service and repair. This release provides all the tools needed to connect the asset/building owners, managers and service providers with an efficient service delivery and management process.
Field service organizations gain capabilities previously available only in expensive, highly customized, field service management software packages. The Fall ’06 release is the first field service management solution to bring all the information required for efficient equipment service and repair directly to the service technician’s wireless device, including service history by asset, warranty status for equipment and subcomponents, flexible capture of custom data such as meter readings and equipment IDs, linked photographs and other documentation.
For facilities and property managers, the release offers new support to manage relationships with vendors of any size, increased communication of service status across internal and external teams and powerful tools to reduce the costs associated with service administration and compliance.
“This release enables a transformation in the way service providers, facilities, and property managers work together,” said Rick Michaux, president of Corrigo. “No longer restricted by systems confined to their four walls, organizations exploiting these new capabilities will rapidly achieve business benefits from increasing communication across their service chain, empowering the service tech in the field, eliminating inefficient processes, and increasing service quality and consistency.”
Highlights of the Fall ’06 release include:
- Radical expansion of Corrigo’s already market-leading wireless capabilities, providing Corrigo customers unmatched choice in wireless devices and carriers
- Support for nearly 50 smart wireless devices, a 400% increase in one year
- Support of the broadest range of wireless platforms including Microsoft PocketPC™ 5.0, Blackberry, Java and WAP
- Support for all major wireless carriers including Cingular, Sprint, T-Mobile, and Verizon
- Mobile service professionals get the information needed to improve execution efficiency and quality at the ‘point-of-service’
- Access to the warranty status of equipment and subcomponents
- Easy capture of custom asset attributes such as readings, weights, and IDs
- Expanded support for notes and data capture within punch lists
- Signature capture, bar code scanning and printed service acknowledgements
- Compliance management tools to reduce the cost and legal risk of compliance tasks
- Certificate of Insurance Tracking: reduces financial risk by capturing contractor insurance information; alerts both parties proactively when updates are needed
- Refrigerant/Hazmat Tracking: ensures compliance with EPA guidelines by improving the ability to collect and electronically file required refrigerant documentation
- Efficient joint scheduling of reactive and preventative service
- New service management portals for store and facilities managers
- IVR support for vendor communications
The Corrigo Fall ’06 release is available immediately. Free trials are available at www.corrigo.com.
About Corrigo
Corrigo provides on-demand, enterprise-class facilities management software for organizations requesting maintenance and repair services, along with equally powerful field service software for companies that supply those services. Corrigo’s focus on both sides of the maintenance equation creates a robust service management network. This integrated network delivers control and insight for clients nationwide and enables a seamless, real-time flow of communication between service requestors, service personnel, vendors, contractors, field management and senior management. For more information, visit www.corrigo.com.
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