We Fit You
Corrigo provides a cloud-based facility management platform that connects you, your vendors and your stores/restaurants together to improve and streamline your maintenance operations, lower your spend and help you identify important trends with your restaurants and the assets within them. Using solutions that include the Store Web Portal, real time reporting and mobile solutions, you can take control of your operation's requests, status and spend levels in real time.
Manage Your R & M Process
Corrigo’s Work Order Network allows your store managers to create work orders and have them dispatched to service providers easily and efficiently. Service providers can easily invoice you electronically which reduces expenses and streamlines your processes.
Corrigo provides the capabilities for your regional facility managers to audit and inspect their locations (even using a handheld device). This data can then be used to allocate capital funds to the proper expenditures as well as understand which capital assets may be at the end of their life. Additional reports are available to summarize the audits/inspections.
Corrigo allows you to track any asset at your facility and also allows you to gain valuable data about those assets including spend, warranty information and repair trend data. Corrigo provides a full PM/RM scheduling capability so you can setup and track the preventative maintenance activities needed on these Assets.
You may not realize which Vendors are doing a good job and which are not. Corrigo provides you an easy way to see this information and help you improve vendor performance or eliminate the poor service providers altogether. In addition, Corrigo tracks the COI’s, enforces price lists and speeds up invoicing.
Corrigo's solutions allow your operation to expand in other ways as well. Want to outsource your call center? IVR? Vendor Portal? Fax to Attach? All of these solutions come with no software to install and without needing to assign additional IT personnel. With Corrigo, your organization can scale without having to add additional budget or personnel.
Corrigo delivers retail solutions that provide the stability and security that executives are looking for. These include improved real estate and construction processes to increase revenue; improved management of real estate leases, construction costs and facility management to reduce occupancy and operating expenses; and increased brand value through reduced environmental impacts.
Corrigo’s solution works with the technology and processes you already have and use, streamlining maintenance operations, whether you exchange work order information with your vendors or internal technicians by fax, phone, email, or wireless device. Site Managers can call your customer service staff with service requests or enter requests themselves online. Corrigo adapts easily to improve communication between service requesters, maintenance technicians, and vendors, while integrating with your accounting systems.
Because Corrigo gives you access to reports that track key performance indicators, you gain total visibility into the metrics that matter and you can focus on making business decisions that will improve your operations.
It’s easy to implement Corrigo in your business based on our industry-specific templates and options
of more than 25 modules that enable you to expand the system at your own pace. Some of these
- • Preventive Maintenance
- • Warranty Management
- • Vendor Management
- • Reporting Services
- • Refrigerant Tracking
- • IVR
- • Invoicing (AP/AR) Integration
- • Parts & Materials Inventory Management
Lastly, Corrigo provides extensive professional services to ensure successful deployment, integration
and training. For more information and examples of Corrigo at work in retail and foodservice, please contact one of our service representatives for a tour.
Through the Work Order Network, grocery chains are able to automatically perform many facility management tasks that would otherwise require manual intervention. We provide clients the means to manage their facility maintenance based on real and reliable data. Clients use the data and tools delivered by the Work Order Network to become more efficient. They realize significant hard-cost savings through features that enable service call avoidance, asset and service warranty alerts, vendor pricing controls, and other cost management resources.
Corrigo recognizes how important it is for your organization to know when work requests are accepted. With this understanding we have helped clients process thousands of work orders and watched as their vendor communication and response times have dramatically improved. With the Work Order Network, grocery chains can simplify their workflows and enjoy visibility over all work performed by their vendors. A recent snapshot showed that 91% of vendors on the Work Order Network had already connected to and were in the process of completing a job versus 6% of those not on the Network.
With the Work Order Network, work order processing time is reduced and visibility into vendor activity is increased. In addition, you’ll achieve significant cost reductions by streamlining your facilities operations and moving away from ad hoc communication.
for Home Builders
With homeowner referrals and repurchases more important than ever, the home owner service management team is on the hook to delight customers – often on a shoestring. To thrive in the current environment, you need good information and great communication with homeowners and trades. Corrigo’s Work Order Network connects you to them and puts you in control in a way you have never seen before.
Homeowner Satisfaction:Enjoy clear, consistent communication with homeowners that drives measurable increases in repurchase and referral rates.
Operational Efficiencies: Dramatically reduce the overhead cost per warranty claim and improve first time fix rates.
Savings and Risk Mitigation: Track and capture repairs that can be charged to insurance to yield huge savings and reliably document your work to reduce liability.
Trade Contractor Management: Lower administrative costs, improve control and objectively measure the individual performance of your trades
for Small Businesses
Small business and franchise owners can benefit from Corrigo's cloud-based solutions as well. Our facility management platform connects you to vendors that understand the challenges that are unique to your business. Let Corrigo improve and streamline your maintenance operations, lower your spend and help you identify important trends that face your business. Leverage our real time reporting and mobile solutions to take control of your operation's requests, status and spend levels in real time.
Formula for Success – Cost Savings
As a small business owner you are required to understand and control every facet of your business. Facility management may be considered a cost center, but it also holds tremendous potential to impact a company’s profitability. A dollar saved on facility management goes directly to the bottom line, which is why cost savings is a primary concern. With solutions from Corrigo, you know first hand what needs to be done including:
- • Avoiding unnecessary repair costs through client self-help systems and knowledgebases
- • Flagging all assets and equipment under warranty to prevent unnecessary payment
- • Establishing and monitoring not-to-exceed pricing agreements with vendors.
for Corporate Facilities
With more numerous and complex building systems and the need to recruit and manage more vendors than ever, the job of managing corporate facilities is not getting any easier. And facility management budgets do not tend to go up in proportion to the amount of work you face.
To survive and thrive in this environment, facility management teams need to get more work done with fewer resources. That means working smarter and Corrigo can provide you the information you need to do just that. And save you money in the process. Corrigo's Work Order Network communication platform connects you to your contractors and service vendors in a way you’ve never seen before:
Control: WON provides the control of an in-house team with the financial benefits of outsourcing. The same simple method of dispatching and tracking works for both your internal technicians and your external vendors.
Simplify: Spend no more time tracking down vendors, automate your work order-to-invoice matching, and eliminate the scattered
documentation created from phone calls, faxes, email and paper invoices.
Save: Reduce overhead by enabling your staff to efficiently manage all your vendors and by automating the service request process. Compare vendor data to gain extra power in negotiating pricing and performance standards.
Report: Receive reports on which facilities and equipment require the most maintenance. Create vendor performance measurements then see how your vendors stack up.
We understand the pressures and challenges associated with corporate facility management. Over the past ten years we’ve developed solutions that provide the communication and information management capabilities you need to ensure safe and efficient facility operations, manage your vendors and staff, and reduce your repair and maintenance costs.
The hospitality business is highly competitive market and your company's brand is challenged each and every day. Because of this you're responsible to provide the highest quality of hotel maintenance to ensure that your guests are getting the most out your facilities. In addition, keeping your facilities in peak condition will also ensure better occupancy and optimal operating costs.
Let Corrigo give your maintenance management the tools to get everything done and the most out of your facilities. Know that all the work is getting done in the most time and cost effective manner. Most importantly, know the condition of your facilities in real time and that your vendors are delivering quality work at a resonable value.
Know what's going on: Never be left without answers. Quickly find the up-to-date status of each and every work order, from origination all the way through payment. Get alerted immediately on emergency or urgent requests. Know what work is outstanding and what's been done. Know what's been invoiced for and what's been paid.
Never pay for work that is under warranty: Know the warranty status on all your equipment and hold your vendors responsible for their repairs if and when issues reappear.
Empower your staff: Ensure that your staff respond to new requests as severity dictates, complete work when it is due, and rate their performance.
Keep your guests happy: Receive real time guest feedback and notify vendors or staff immediately when you or your customers are dissatisfied with the work performed so they can address the issue promptly.
for Property Management
Tenant satisfaction, owner profitability, emergency repairs, regular planned maintenance – property managers have to keep many balls in the air as part of their day-to-day job. And the juggling act goes on every hour of every day.
In order to satisfy all the stakeholders involved with a commercial property, managers need tools that enable communiation with tenants, owners, and service providers. They also need tools to track and schedule work, manage lease agreements, and generate business reports.
We understand the pressures and challenges associated with commercial and multi-tenant property management. Over the past ten years we’ve developed solutions for the property management community that provide both the communication and information needed to keep tenants happy, vendors managed, and owners informed.
Lower Costs: Our clients realize an average savings of more than 9% on their property management work orders.
Improve Operational Efficiencies: Our clients enjoy a web-based service that connects them in real time to tenants, owners, and vendors.
Tenant Satisfaction: The Corrigo Customer Portal makes your tenants happy - and happy tenants stay with you and deliver referrals.
Recover Revenue and Manage Costs: Our clients have been able to process service requests up to 5 times faster than before.
Powerful Reporting: Our clients enjoy the use of powerful and configurable reporting tools that let you analyze operations and report out quickly and accurately to your stakeholders.
Corrigo is dedicated to serving the c-store and retail petroleum markets and understands that control of your maintenance service is critical for driving profitability, improving the customer experience and providing you with a competitive advantage.
Corrigo has developed solutions like the Work Order Network to specifically to meet the needs of your operation and to solve many of your biggest headaches. By streamlining the maintenance request process, facilitating vendor management and communication, Corrigo's Work Order Network improves overall operations and profitability by integrating with all your back-office systems, and enabling proactive management through real time budget to actual reporting.
By working with the technology and processes you already have and use, site managers can call your customer service staff with service requests or enter requests themselves online via the Work Order Network's customer portal. Service requests can be auto routed or manually assigned to internal staff or to external vendors, who can communicate work status via their own Work Order Network portal. The system even lets you approve vendor invoices once work is completed to your satisfaction.